Privacy Policy

Last Updated: 3^rd August 2025

1. Introduction

Dplay (“we”, “us”, “our”) operates digital platforms and apps to help users discover and book sports venues and events handled by Shree Business Hub. This Privacy Policy outlines how we collect, use, store, and share your data.

2. Information We Collect

Personal Information: Name, email, phone number, gender, age, and address.
Usage Data: Device info, IP address, browser type, booking activity, and app interaction.
Payment Details: Transaction IDs and payment status (no card info stored).
Communications: Support messages, feedback, ratings, and queries.

3. Purpose of Collection

We use the data to:

Provide event and venue booking services
Confirm bookings and send updates
Improve user experience and services
Analyze usage for product improvement
Prevent fraud and misuse

4. Data Sharing

We may share your data with:

Venue owners or event organizers (limited to what’s necessary)
Third-party service providers (payment, email, analytics)
Law enforcement or legal authorities (when required by law)

We do not sell or rent your personal data.

5. Data Protection & Retention

We implement reasonable technical and organizational safeguards to secure your data. Your information is retained as long as your account remains active or as required by applicable law.

6. Children's Privacy

If you're under 18, you may use Dplay only under parental/guardian supervision. We do not knowingly collect data from minors without consent.

7. Your Rights

You may update or delete your data via your account settings or by contacting us.
You may opt out of non-essential communications.
You can request data access or export under applicable law.

8. Cookies & Tracking

Dplay may use cookies and mobile identifiers to enhance your experience. You can disable cookies through your browser, but certain features may not work correctly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted here with a new effective date.

10. Contact Us

For any questions or privacy concerns, email us at: support@dplay.in